ToolWatch Looks New and Works Smarter

A smarter, sharper ToolWatch experience — from icon to action.

ToolWatch is taking another major step forward in delivering a seamless, field-first experience with the latest release of the ToolWatch Mobile App. This update introduces Mobile Returns, a powerful new feature that simplifies tool movement in the field. 

Introducing Mobile Returns

With this release, ToolWatch is making it easier than ever to manage tool movement from the field. Mobile Returns lets field users create and submit return requests directly within the mobile app, keeping data accurate and workflows moving without the need for desktop access.

Here’s how it works:

• Choose pickup location, destination, and date.
• Add items using barcode scan, item number, or search.
• Save drafts or submit returns for warehouse pickup.
• Requests appear in ToolWatch Cloud as standard tickets.
• Access is managed through existing role-based permissions.

Mobile Returns closes the loop between the field and warehouse, helping teams coordinate faster and maintain cleaner inventory data.

📢How to easily handle field requests

Why This Matters

The Mobile App Rebrand and Mobile Returns release share one purpose: to make ToolWatch simpler, stronger, and more unified for every user.

• For field users: Request returns instantly, no desktop required.
• For warehouse teams: Receive real-time return requests and schedule pickups faster.
• For admins: Gain visibility and consistency across mobile and cloud workflows.

Together, these updates strengthen ToolWatch’s promise to deliver a connected, efficient, and field-driven platform experience.