When Superior Contracting first implemented BusyBusy, the benefits were immediate—faster scheduling, real-time communication, and significant time savings in the field. They’d been using BusyBusy for years, but soon saw the chance to unlock even more value—particularly when it came to payroll and accounting. That’s where BusyBusy’s on-site training came in.
Why On-Site Training?
Tommy Walker, VP of Business Operations at Superior Contracting, had known BusyBusy’s team for years. After connecting with Wayne Alofipo, Director of Client Success at BusyBusy, at the World of Concrete, they learned about BusyBusy’s on-site training option.
"We thought that having you guys out here for a day and covering the various topics with each department would go a long way. And it really did."
For Superior Contracting, this wasn’t just about learning the basics. Payroll, scheduling, and accounting teams were already using BusyBusy daily—but each department had questions.
Before the training, BusyBusy was already a core part of Superior Contracting’s operations. Afterward, the team walked away with new time-saving methods, better reporting practices, and department-specific efficiencies.
"Across the board, it has streamlined things for us."
Hands-On Learning for Every Department
The on-site training allowed each department to work directly with BusyBusy experts to refine processes.
- Payroll learned new ways to access and organize the data they needed for accurate, timely paychecks.
- Accounting explored matching time records to billing, improving accuracy for client invoices.
- Scheduling uncovered creative solutions—like setting up a “dummy employee” named Notes—to handle job-specific details right inside BusyBusy.
Before stepping on site, the BusyBusy team first conducted a scoping and discovery call with Superior Contracting to understand their specific needs, workflows, and goals for improvement. The team then delivered training in two focused sessions—one for field supervisors and another for the office admin staff, ensuring each group received hands-on guidance tailored to their responsibilities.
Tommy described it as having a “soundboard” for all their questions—things they’d been wondering for months were answered in minutes. The training also reinforced the value of embracing technology, even in industries where not everyone is tech-savvy. Tommy emphasized that while there was some initial resistance when BusyBusy was first rolled out, that resistance disappeared once employees saw how much easier their day-to-day became.
"Don’t be afraid of that initial step… it’s a little bit more work in the beginning to save a ton of time for years."
Looking Ahead
Even after years of use, Superior Contracting is still finding ways to expand what BusyBusy can do for them. From learning work order functionality to refining scheduling workflows, they’re committed to making the most of a tool that’s already saved them countless hours and headaches.
And for Tommy, the on-site training was more than worth it:
"It was definitely, definitely, definitely beneficial for us."
Ready to unlock more value from BusyBusy? Schedule your on-site training today and give your team the tools to save time, reduce errors, and work smarter.
