How to Handle Field Requests

A construction manager for a large project has just requested 16 power saws, 11 ladders, 8 scaffolding frames, 8 light towers, and 2 dozers. Now what?

If you're a warehouse manager using AlignOps' asset management software, you have options. AlignOps provides two flexible workflows to ensure that requested tools and equipment are delivered on time, in the right quantities, and without unnecessary delays.

AlignOps' Two Flexible Workflows for Handling Field Requests

AlignOps’ Asset Management system gives warehouse teams the control and flexibility to process requests in the way that best suits their operation.

Option 1: Traditional pick ticket workflow

The traditional method most warehouse teams are used to is the straightforward Pick Ticket Workflow. When a request comes in from the field, it goes directly into a pick ticket queue, making it easy for the warehouse team to grab the items and prepare them for transfer to the job site.

This option is perfect for teams that value speed and simplicity, ensuring that the tools and equipment reach the job site as quickly as possible. AlignOps streamlines this process even further by allowing pick tickets to be created directly from field requests. As soon as the request hits the system, the warehouse team can spring into action, reducing downtime and keeping projects moving forward.

Option 2: Requisition browser for complex requests

Sometimes the field requests aren't as straightforward. What if you don’t have all the requested items on hand? This is where AlignOps' Requisition Browser comes into play. 

The Requisition Browser adds an extra layer of control by allowing warehouse managers to review requests before they're turned into pick tickets. For example, if a request for 16 power saws comes in but you only have 12 available, the Requisition Browser lets you:

• Add available items to a pick ticket
• Generate a purchase order for the missing items
• Reject specific items if they aren't available, while still fulfilling the rest of the request

With the Requisition Browser, you get complete transparency over inventory, allowing you to decide how best to allocate resources, make decisions on the spot, and ensure that job sites get what they need without overloading the warehouse team or creating confusion.

Manage your field requests flexibly with AlignOps

In construction, where time is money, having the flexibility to adapt to unique project demands is invaluable. Whether you choose for your  warehouse teams to process field requests with the speed of the Pick Ticket Workflow or prefer the oversight and decision-making capability of the Requisition Browser, AlignOps provides the tools to get the job done.

By giving warehouse managers the power to choose how they handle requests, AlignOps Asset Management helps teams work smarter, not harder. Whether it’s about reducing downtime, maintaining inventory accuracy, or simply keeping communication flowing between the field and warehouse, AlignOps ensures that every operation can find a workflow that suits their specific needs.

To learn more about AlignOps' Asset Management platform, talk to our team today.