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Customer Portal

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Schedule technical support, manage your account details, and stay current with product updates.

Welcome to Your Customer Resource Hub

Access your account, manage your billing, and get more out of the tools you use every day.

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Product Updates

Stay informed about the latest features and performance upgrades for all your AlignOps software tools. See what's new and how it benefits your team.
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Account Access

Quickly manage your licenses, view your service history, and update your personal or company contact information in one secure location.
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Technical Support

Get fast, expert assistance from our dedicated support team. Submit a ticket, track its progress, and find solutions to any technical issue.
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Training Options

Explore our available training resources, guides, and schedules for you and your team. Ensure everyone is maximizing the value of your AlignOps tools.
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Shop for Accessories

Browse and purchase officially recommended hardware, accessories, and replacement parts to complement and optimize your software experience.
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Pay Your Invoice

Simply and securely view and manage your billing information, download past invoices, and make payments online.

90% Faster Tool Access

Energy contractor Saulsbury Industries relied on manual tracking for 50,000 assets, causing field workers to lose up to an hour daily waiting for tools. By adopting ToolWatch, the contractor digitized operations and reduced tool room wait times by 90%.

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Every Tool Accounted For

Multi-trade contractor Plan Group lacked visibility into tool costs and suffered from tool loss under a manual requisition system. With ToolWatch, the contractor digitized requisitions and implemented an internal rental program. This full visibility enabled Plan Group to recoup all equipment expenses, making the tool crib financially self-supporting.

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Tool Visibility Drives Savings

Woodruff Construction lacked accurate cost tracking and visibility, leading to wasted spending on replacement tools. With ToolWatch, it integrated overhead costs into job costing and gained tool visibility—with anticipated annual savings of up to $800,000.

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From Lost to Found

Jenco's weak legacy system failed to track assets or capture costs accurately. After implementing the ToolWatch platform, Jenco gained superior visibility across all teams. Improved efficiency and tracking helped Jenco recover nearly $250,000 in lost or stolen property.

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Billing Built on Visibility

Todd Construction's legacy system lacked visibility into tool usage and cost tracking, preventing accurate customer billing. With ToolWatch, the company gained instant tool costing and visibility. It was able to implement a beneficial 90/90 rate schedule, ensuring precise cost recovery.

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Efficiency Across Every Project

Facing growth, Gastier struggled with manual, paper-based requisitions and inaccurate job costing. ToolWatch helped the contractor digitize its workflows, significantly reducing billing issues and waste. The platform also enabled proactive service scheduling, minimizing equipment breakdowns and ensuring consistent profitability.

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Total Jobsite Visibility

Specialty contractor Egan Company was losing a substantial amount of its 20,000 tool assets. With ToolWatch, it gained total visibility, decreasing tool loss and increasing job site accountability. The system also streamlined billing by integrating with its accounting software for near-real-time charges.

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Audits Done 4x Faster

Eastern Idaho Safety Consultants used to spend a full day conducting audits and writing reports. By adopting SafetyReports, it reduced audit time to 90 minutes, saving four hours per inspection. This enables the business to visit more job sites, ensure accurate reports, and manage risk proactively.

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Time Tracking Cuts Payroll Hours

Facing rapid growth, Cillessen & Sons used manual payroll and lacked visibility into equipment and parts inventory. By implementing BusyBusy and ToolWatch, the company cut payroll processing time in half.

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Rethinking Equipment Management

“FleetWatcher is a game changer. Visibility alone changes everything: how you move equipment, monitor fault codes, manage maintenance, and evaluate productivity. Instead of relying on paper that may or may not be accurate, teams can look at real-time data together and make informed decisions. FleetWatcher changes everything across the board.”

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Explore Industry-Related Blogs and Resources

Introducing the New FleetWatcher Dispatch Experience

Introducing the New FleetWatcher Dispatch Experience

Discover how FleetWatcher’s updated Dispatch experience improves coordination, shift visibility, and fleet efficiency from planning to execution.

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ToolWatch Looks New and Works Smarter

ToolWatch Looks New and Works Smarter

Experience a smarter ToolWatch with the new Mobile Returns feature, simplifying tool movement and enhancing efficiency for field and warehouse teams.

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Use Safety Reports to track Certifications and Licenses

Use Safety Reports to track Certifications and Licenses

Effortlessly track and manage certifications with Safety Reports' Training Module, ensuring compliance, reducing risks, and saving time.

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Smarter Purchasing Starts Here: ToolWatch’s New Purchase Order Import

AlignOps ranks as a top construction tech firm in 2025, offering comprehensive tools for construction operations

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Take Control of Your Operations Today

AlignOps delivers the real-time data you need to optimize your field, fleet, assets, and risk management—guaranteeing proven ROI on every job.

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