As a company that’s been in business for over 150 years, Barrett Paving knows it is necessary to implement new solutions and evolve with the times. Paper tickets? Those are so last century.
Barrett Paving has made big strides in its paperless operations since partnering with FleetWatcher. One feature that has been the most useful for the team is the virtual shift ticketing feature. VSTs are designed to help project managers know when drivers are on the clock, what kind of loads they are hauling, and how many tons per truck there are.
Dispatcher Keith Riley commented, “We started off using the paper tickets as most do, working by the hour and/or tonnage. But the VSTs are based on GPS, so there is no paperwork and the drivers can see it as well.”
Accountability and Accuracy
Using VSTs discourages dishonesty. “Since the truckers know that they are being watched,” Riley said, “our [the company’s] performance has increased tremendously. There's no sandbagging, there's no hiding behind the RAP pile or trucks waiting on each other, they just do their job.”
FleetWatcher has also reduced the number of honest mistakes. Keith explained that when the company used physical paper tickets, the foreman was responsible for signing drivers in and out. No one would review the tickets until a week later, which would sometimes leave a lot of room for error. With FleetWatcher’s VSTs, everything is done in real-time and the admin can immediately see if there are any problems with the trucks.
“The admin just loves it. It’s just taken away so much paperwork. We have tickets downloaded on Monday and completed, then [our accountants] export and we have it in the system and I'm approving the final pay by Wednesday morning,” Riley said. “It's great!”
The brokers and truckers have liked the transition as well because it is less work for them and they can see their shift ticket as soon as the next day.
Full Rollout
Within the first month of using VSTs in FleetWatcher, the Barrett team was amazed by how smooth the process was and chose to go paperless from that point forward.
Company: Barrett Paving
FleetWatcher Customer Since: 2018, 7 years and counting
- A legacy company in the construction industry understands the importance of evolving processes with technology.
- Partnering with FleetWatcher has significantly improved its paving operations, primarily through the implementation of the VST feature, which eliminates paperwork and allows for real-time tracking of drivers and loads.
- The transition to a paperless system has been well-received by every department.
